We have quick responds to our costumers, especially when it comes to claims. We
educate our staff on claim processes and they can always guide you regarding your
The Claims Process
We ask our customers to file the claim themselves due that greater Los Angeles Police Department doesn’t accept parking operator’s claim. Claims can be filed by mail, email, or phone. You will receive a letter, email, or a phone call from us in order to follow-up on your claim. If you did not hear from us within 3 business days please contact us again by Info@ExpertValetParking.com. Please have 2 price estimates for the repair cost, if any. We process all repair costs with our insurer accident investigators and send a check for total cost of fix. For rental cars we will reimburse $25.00 a day, in which the tax and fees are included.